​The Dental Practice                       

We aim to make your experience at the practice as pleasurable as possible. However, should you have any complaints, please contact Mrs Toni Shearer on 01934 621771 or westondentist@hotmail.co.uk and she will be able to deal with your complaint and talk you through our procedure. Alternatively, you can pick up a copy of the procedure from reception. If you are unhappy with the way we deal with your complaint then you can contact:

Dental Complaints Service

Stephenson House

2 Cherry Orchard Road Croydon

CR0 6BA

Phone: 08456 120540

Email: info@dentalcomplaints.org.uk

Website: www.dentalcomplaints.org.uk

Patient confidentiality

We take patient confidentiality extremely seriously at river dental and all personal information is treated in the strictest confidence. Only members of staff have access to patient information. All our patient records are securely stored at our practice to ensure that any patient information is only accessed as part of your treatment. No information will ever be released to a third party without your express permission. We have a strict confidentiality policy. To see a copy of this policy, or if you would like further informa- tion regarding your rights to view your patient records, please contact us.

You can find the GDC website at http://www.gdc-uk.org